Privacy Policy

Maholla is owned by Maholla B.V., a company registered in the Netherlands. This policy explains how we handle personal information when you use our mobile application, join our survey panel, or visit our website. If provided in multiple languages, the English version will take precedence for interpretation.

What Information Do We Collect?

We collect:

• Data you provide via the app, website, or email communications.
• Your responses to surveys.
• Location information.
• Details about the device you use (e.g., IP address, operating system).
• Testimonials submitted through our app, website, or email.

How Do We Use Your Information?

We use your information to:

• Send survey invitations tailored to your preferences and location.
• Enhance survey responses with details like location or demographics for anonymous research.
• Share your survey responses with clients (only with explicit consent).
• Invite you to partner surveys, where responses may be sent directly to the commissioning client.
• Identify relevant survey opportunities based on your profile and device information.
• Ensure compliance with our Terms of Service.
• Create anonymous statistical profiles for research purposes.
• Display your testimonials on our platforms.

Do We Collect Information From Third Parties?

We may receive demographic or profile data about you from third parties, such as data brokers, loyalty partners, or social media platforms. This information is used for purposes including fraud prevention, survey matching, and incentive fulfilment.

Do We Share Your Information?

We may share certain personal and non-personal data with:

• Survey partners for research opportunities and quality control.
• Sub-contractors performing services under Maholla B.V.'s instructions.
• Payment service providers for incentive distribution.

Data shared with partners may be processed outside your home country, including to/in the United States.

Cookies and Device Data

Cookies are a form of data transferred to a user's device to facilitate customised site information and ongoing use. To learn more about cookies, visit https://www.allaboutcookies.org.

Additionally, our website and mobile apps automatically collect details such as your IP address, operating system, screen resolution, browser type, mobile advertising identifiers, and other device capabilities.

This information helps us:

• Provide support if you encounter issues accessing or completing a survey.
• Deliver surveys in a format optimized for your device and software.
• Identify relevant partner survey opportunities for you.
• Track the source of mobile app installations and measure the effectiveness of our advertising.

How Long Do We Retain Your Data?

We retain your data as long as you remain part of our panel. If you request to leave or are removed, your data will be deleted, except for anonymous survey responses and data needed for fraud prevention or legal compliance.

Your Rights: Access, Correction, and Deletion

You have the right to delete your account and data at any time via the app's settings or by contacting support.

Data Security

Maholla B.V. takes security seriously, implementing measures like encrypted connections and controlled system access to protect your information from unauthorized use.

Legal Requests and Obligations

We may disclose your data if required to comply with legal processes or protect rights, safety, or enforce our terms.

Business Transfers

In case of business changes, your data may be transferred to new owners who agree to this privacy policy's terms.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email, the app, or our website.

Maholla Arcade

Android:

Playtime (adjoe) is a third party feature that is integrated with our app. Playtime allows users to earn in-app currency by playing third-party games and collects devices' application usage from users. The processing of the data is necessary to recommend, via system messages, the installation of the app available in Playtime that matches users' interests and calculates the bonuses acquired as a result of users' use of the corresponding apps. For more information, please refer to Playtime (adjoe) Data Privacy." (you can highlight the link part with this URL for our direct data policy: https://adjoe.zone/legal/datenschutz.html.)

iOS:

Playtime (adjoe) is a third party feature that is integrated with our app. Playtime allows users to earn in-app currency by playing third-party games. For more information, please refer to Playtime (adjoe) Data Privacy." https://adjoe.zone/legal/datenschutz.html

Contact Us

For questions or concerns, email us at privacy@maholla.com.